Learn from your mistakes. LEARN. Don't defend. Don't ignore. Don't argue. So many of my clients absolutely PANIC when they get a bad...

You could buy the book, Hug Your Haters, by Gary Vaynerchuk, in fact, I encourage you to. But, the advice I give my customers all the...

Ugly reviews. We have all had them. A good portion of my clients have asked me to delete them or block a user. They ask me to take the...